Help & Contact

Have A Question

The Toll Free Number is Only Applicable for Domestic Orders Within India. For International Customers Or Deliveries, Please Reach out Through WhatsApp, or Email.

Top Customer Questions


What makes KBJD jewelry unique?
+
We craft each piece with precision using certified materials, blending traditional craftsmanship with modern designs suitable for both Indian and international markets.
How do I place an order?
+
Simply browse our website, add your favorite jewelry to the cart, and checkout using our secure payment gateway.
What payment methods do you accept?
+
We accept debit cards, credit cards, net banking, UPI, wallets, and EMI options (where available).
Is my payment information secure?
+
Absolutely. We use trusted and encrypted payment gateways to ensure your personal and payment information is protected.
How do I track my order?
+
After dispatch, you will receive a tracking link via email and SMS to track your shipment in real-time.
Can I customize a piece of jewelry?
+
Yes! We specialize in custom/bespoke jewelry. Contact our design team to create a piece exclusively for you.
What is your return policy?
+
We accept returns only for manufacturing defects or damages reported within 48 hours of delivery. Please refer to our Return & Exchange Policy for full details.
Do you offer international shipping?
+
Yes, we ship internationally. Shipping charges and timelines vary based on destination and will be calculated at checkout.